Meet The Team

Nikki Penn has been a licensed marriage and family therapist and licensed professional counselor for over 24 years and has held a specialization for supervision for over 10.  She specializes in trauma and early intervention.   She earned her master’s degree from Arkansas State University, is a specialized law enforcement instructor, is dually licensed in Arkansas and New York, and has taught at different EMS training programs, the Arkansas EMT Conference, PESI, and many fire departments across the state.  She responds to departments in crisis after critical incidents, suicides, or other traumatic events occur.  Nikki is a certified EMDR-therapist and consultant that has developed a nationally recognized curriculum which she uses to train other therapists world-wide to be culturally competent in their work with first responders.  Nikki teaches peer support classes, helps departments set up mentoring programs, and oversees mental wellness programs.

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She has been married for 30 years and enjoys various activities with her husband including traveling, spending time with family, and playing with their dog, Titus.

 

Jessica is a Licensed Professional Counselor (LPC) with specialized training in Eye Movement Desensitization and Reprocessing (EMDR) therapy. She earned her Master of Education (M.Ed.) degree from Texas A&M University in 2014.

With a compassionate approach and extensive experience, Jessica works with a diverse clientele, addressing a broad range of issues including complex trauma, anxiety, and depression.

Jessica is dedicated to helping her clients achieve emotional healing and personal growth. Her empathetic approach ensures that each individual receives personalized care tailored to their unique needs and goals.

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In her free time, Jessica loves spending quality moments with her husband and their two young children. She enjoys family outings, exploring the outdoors, and engaging in creative activities that foster a sense of connection and joy.​​​

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Sarah graduated from Harding University with a Master's in Marriage and Family therapy. She has 13 years of clinical experience working in a variety of settings and with diverse populations. Sarah is nationally certified in TFCBT (Trauma Focused Cognitive Behavioral Therapy) for children. Her experience ranges in helping individuals with a variety of issues, such as stress and anxiety, relationship issues, trauma and depression.

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Amy is committed to creating a supportive space where clients feel heard and understood. She enjoys working with youth, adults, and families, bringing empathy and acceptance to every session. Amy is open to integrating spirituality into therapy, using her Christian faith and other resources to guide clients through challenges.

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Amy earned her Master’s degree in Community Counseling and Marriage and Family Therapy from John Brown University in 2005, and her Bachelor’s degree in Psychology, along with an Associate’s degree in Cultural Studies, in 2001.

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With over 20 years of experience, Amy specializes in PTSD, C-PTSD, trauma, and grief, especially among first responders, military personnel, abuse survivors, and trafficking victims. She uses an integrative approach, drawing on Solution Focused Therapy, CBT, ART, EMDR, and more to meet clients’ needs.

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Megan Baxter earned her Master of Education in Clinical Mental Health Counseling from Lindsey Wilson University and is a provisionally licensed counselor. She is EMDR-trained and works with adolescents and adults experiencing anxiety, grief and loss, life transitions, relationship challenges, and trauma, with a special interest in betrayal trauma. She welcomes individuals processing spiritual abuse, faith concerns, or deconstruction.

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Megan's approach is person-centered and trauma-informed. She integrates EMDR and IFS-informed parts work to help clients process difficult experiences and create meaningful change. She believes every person deserves the dignity of having their story heard and considers it an honor to walk alongside clients as they move toward healing.

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As a Batesville native, Megan is grateful to serve the community that raised her. Outside the counseling office, she enjoys spending time with her husband, their three children, their mini Goldendoodle, Sonny, and their cat, Princess Leia. She also enjoys expressing her creativity through music and writing.

Vicki has worked as the billing manager for 14 years.

She specializes in navigating complex systems to ensure timely and accurate reimbursement, drawing on a strong background in billing, coding, and insurance processes.

She is available to assist with any questions regarding insurance coverage, payment responsibilities, or general billing inquiries. 

 

She can be reached at the office Monday through Thursday from 9:00 a.m. to 4:00 p.m.

 

Her goal is to work closely with both clients and payers to resolve issues efficiently, while maintaining a friendly and supportive demeanor to make the process as stress-free as possible.

 

She has been happily married to her husband, Kevin, for over 31 years; she has 2 adult children and loves reading, playing cards, and spending time with family and friends.

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Michelle graduated from ITESM  in Mexico City with a Bachelor`s Degree in Business Administration and  later earned a Master`s Degree on Commercial Strategies .

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She is dedicated to creating marketing  campaigns that connect people with the information and support they need. Through a detail-oriented approach, she ensures effective coordination of events and their successful execution.

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In her free time, Michelle loves connecting with her husband and their three young children. She enjoys working out, Bible study and cooking.​