Meet the Team
At Nikki Penn Counseling & Consulting, PLLC, we focus on offering specialized support to individuals and emergency responders. Our practice recognizes the distinct challenges that these individuals encounter and is committed to delivering compassionate and effective assistance designed specifically for their requirements. We are pleased to announce the expansion of our services with five locations across Arkansas, and we also provide massage therapy sessions.

Nikki M Penn
LMFT-S, LPC-S, EMDR Certified
Approved EMDR Consultant
Mental Health & Wellness Consultant
Nikki Penn has been a licensed marriage and family therapist and licensed professional counselor for over 24 years and has held a specialization for supervision for over 10. She specializes in trauma and early intervention. She earned her master’s degree from Arkansas State University, is a specialized law enforcement instructor, is dually licensed in Arkansas and New York, and has taught at different EMS training programs, the Arkansas EMT Conference, PESI, and many fire departments across her state. She responds to departments in crisis after critical incidents, suicides, or other traumatic events occur. Nikki is a certified EMDR-therapist and consultant that has developed a nationally recognized curriculum which she uses to train other therapists world-wide to be culturally competent in their work with first responders. Nikki teaches peer support classes, helps departments set up mentoring programs, and oversees mental wellness programs.
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She has been married for 30 years and enjoys various activities with her husband including traveling, spending time with family, and playing with their dog, Titus.

Jessica Armenteros
LPC
Jessica is a Licensed Professional Counselor (LPC) with specialized training in Eye Movement Desensitization and Reprocessing (EMDR) therapy. She earned her Master of Education (M.Ed.) degree from Texas A&M University in 2014.
With a compassionate approach and extensive experience, Jessica works with a diverse clientele, addressing a broad range of issues including complex trauma, anxiety, and depression.
Jessica is dedicated to helping her clients achieve emotional healing and personal growth. Her empathetic approach ensures that each individual receives personalized care tailored to their unique needs and goals.
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In her free time, Jessica loves spending quality moments with her husband and their two young children. She enjoys family outings, exploring the outdoors, and engaging in creative activities that foster a sense of connection and joy.​​​
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Sarah Elkins
LPC
Sarah graduated from Harding University with a Master's in Marriage and Family therapy. She has 13 years of clinical experience working in a variety of settings and with diverse populations. Sarah is nationally certified in TFCBT (Trauma Focused Cognitive Behavioral Therapy) for children. Her experience ranges in helping individuals with a variety of issues, such as stress and anxiety, relationship issues, trauma and depression.
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Sonya Long
Therapist
Sonya is a seasoned mental health professional dedicated to guiding individuals, families, and couples towards greater fulfillment and joy in life and relationships. With a wealth of experience spanning over two decades, she holds dual licensure as a Licensed Mental Health Counselor and Marriage and Family Therapist, along with certification as an Addiction Recovery Couples and Family Therapist. Specializing in relationship and individual trauma, Sonya brings expertise honed through EMDR training from the prestigious EMDR Institute.
Her educational background includes a Master's degree from the University of Central Arkansas and an ED.S in Marriage and Family Counseling from Harding University. Additionally, she holds a certification in Addiction Recovery Marriage and Family Therapy from NAADAC. Sonya's journey in counseling began in 1994, where she played a pivotal role in aiding American Embassies across Europe, the Middle East, and Africa in reintegrating human trafficking victims and displaced families affected by war.
After retiring from the Air Force, Sonya dedicated four years to serving as a School Counselor before transitioning back to her passion for mental health counseling in January 2022. With a compassionate approach and a wealth of expertise, Sonya remains committed to empowering her clients to navigate life's challenges and cultivate meaningful connections.​​
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Amy Rusk
MS, LPC
Amy is committed to creating a supportive space where clients feel heard and understood. She enjoys working with youth, adults, and families, bringing empathy and acceptance to every session. Amy is open to integrating spirituality into therapy, using her Christian faith and other resources to guide clients through challenges.
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Amy earned her Master’s degree in Community Counseling and Marriage and Family Therapy from John Brown University in 2005, and her Bachelor’s degree in Psychology, along with an Associate’s degree in Cultural Studies, in 2001.
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With over 20 years of experience, Amy specializes in PTSD, C-PTSD, trauma, and grief, especially among first responders, military personnel, abuse survivors, and trafficking victims. She uses an integrative approach, drawing on Solution Focused Therapy, CBT, ART, EMDR, and more to meet clients’ needs.
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Vivian Nicole
Massage Therapist
Vivian NiCole is a seasoned and dedicated massage therapist. With over 12 years of expertise, she specializes in a variety of massage techniques such as deep tissue, cupping, assisted stretching, and hot stones. Continuous learning is at the heart of her practice, ensuring that she stays abreast of the latest advancements in massage therapy.
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Vivian's goal is to assist clients in overcoming pain, enhancing mobility, and promoting overall well-being. She is committed to advocating for the dynamic field of massage therapy.
She looks forward to working with her clients to to help them achieve better health and relaxation.
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Vicki Fitterling
Billing Manager
Vicki Fitterling has worked as the billing manager for over 12 years. She handles all of the insurance and billing concerns. She can be reached at the office on Mondays and Thursdays from 9:00 a.m. to 4:00 p.m. She has been happily married to her husband, Kevin, for 29+ years, has 2 adult children, loves reading, playing cards, and spending time with friends and family. ​
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Jasmina Jakupovic
Marketing and Special Projects Coordinator
Jasmina graduated from Harding University with a Bachelor’s degree in Marketing. She coordinates the production of marketing communications materials and organizes and manages various aspects of our projects to ensure their success. Outside of work, she finds joy in spending time with her family, exercising, and expressing her creativity through painting.​​​​
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Jane Stoudt
Front Office Assistant
Jane is passionate about wellness and helping others thrive. She graduated from Liberty University with a degree a Bachelors in Interdisciplinary Studies, focusing on Counseling. In her spare time, Jane is an author and certified yoga and somatics therapist, as well as a clinical herbalist, blending holistic practices into her work. As a front office assistant, she keeps everything running smoothly by handling scheduling and making sure the office stays efficient.

Titus
Office Mascot
Titus is our office mascot and works most days. He has been with the office for several years. He is over 13 years old, loves walks, enjoys hunting Easter eggs, and appreciates a good Greenie or piece of cheese.
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Our Locations
Batesville Office
1275 E. College Street
Batesville

P: 870.793.0071 F: 888.683.9687
Little Rock Office
425 W. Broadway, Ste. 425C
North Little Rock

NWA Office
2890 W Walnut St.
Rogers

MEMS Office
1121 W 7th St.
Little Rock

Springdale Office
2398 Turnbow Ave.
Springdale
