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Meet the Team

At Nikki Penn Counseling & Consulting, PLLC we specialize in providing support for both individuals and emergency responders. At our practice, we understand the unique challenges faced by individuals in these roles and are dedicated to providing compassionate and effective assistance tailored to their needs. 

Nikki M Penn

LMFT-S, LPC-S, EMDR Certified

Approved EMDR Consultant

Mental Health & Wellness Consultant

Nikki Penn has been a licensed marriage and family therapist and licensed professional counselor for over 23 years and has held a specialization for supervision for over 8.  She specializes in trauma and early intervention.   She earned her master’s degree from Arkansas State University, is a specialized law enforcement instructor, is dually licensed in Arkansas and New York, and has taught at different EMS training programs, the Arkansas EMT Conference, PESI, and many fire departments across her state.  She responds to departments in crisis after critical incidents, suicides, or other traumatic events occur.  Nikki is a certified EMDR-therapist and consultant that has developed a nationally recognized curriculum which she uses to train other therapists world-wide to be culturally competent in their work with first responders.  She has been married for 28 years and enjoys various activities with her husband including traveling, spending time with family, and playing with their dog, Titus.

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Jessica Armenteros


Jessica is a LPC who has been trained in EMDR.  Jessica graduated with her M.ED. from Texas A&M in 2014.  Jessica works with a wide range of clients.  In her free time, she enjoys spending time with her husband and two young children.

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Sarah Elkins


Sarah graduated from Harding University with a Master's in Marriage and Family therapy. She has 13 years of clinical experience working in a variety of settings and with diverse populations. Sarah is nationally certified in TFCBT (Trauma Focused Cognitive Behavioral Therapy) for children. Her experience ranges in helping individuals with a variety of issues, such as stress and anxiety, relationship issues, trauma and depression.

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Sonya Long


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Relationship Counseling

Vicki Fitterling

Billing Manager

Vicki Fitterling has worked as the billing manager for over 10 years. She handles all of the insurance and billing concerns. She can be reached at the office on Mondays and Thursdays from 9:00 a.m. to 4:00 p.m. She has been happily married to her husband, Kevin, for 29+ years, has 2 adult children, loves reading, playing cards, and spending time with friends and family. 

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Jasmina Jakupovic

Marketing and Special Projects Coordinator

Jasmina graduated from Harding University with a Bachelor's in Marketing. She coordinates the production of marketing communications materials and organizes and manages various parts of our projects to ensure its success. the Outside of work, she finds joy in family time, exercising, and expressing her creativity through painting.


Amanda Mankus

Front Office Assistant

As the front office assistant, Amanda assists with scheduling clients, maintaining office cleanliness and efficiency. She recently obtained her certification as a life coach and is eagerly anticipating what the future holds.



Office Mascot

Titus is our office mascot and works most days.  He has been with the office for several years.  He is over 13 years old, loves walks, enjoys hunting Easter eggs,  and appreciates a good Greenie or piece of cheese.  

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Our Office
1275 E. College Street

P: 870.793.0071                        F: 888.683.9687

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