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Are you looking for ways to make your department healthier? Are you hoping to decrease burnout and extend the longevity of your firefighters, LEOs, or EMS personnel? Our consultation services can help.


In a survey NBC Bay Area distributed to California firefighters, 70 percent  revealed they had trouble sleeping, 64 percent were easily angered or withdrawn and 31 percent developed a substance abuse issue.

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Law Enforcement

In 2018, the FOP surveyed nearly 8,000 officers.  Here’s what they found:

  • 79% of participants reported they had suffered critical stress in their duties as a LEO.

  • 69% said they had unresolved and lingering issues because of it.  

  • 90% said there was a stigma in law enforcement that kept them from getting help.

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Of the 4,022 emergency medical service providers who responded to a survey, 86% said they had experienced a critical stressor.  Two out of three said they did not get help (JEMS 2015).

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Did you know?  It is estimated that 18-24% of dispatchers, 35% of police officers, 25% of firefighters, may suffer from PTSD, and some research shows up to 37% have had suicidal ideation.  Firefighters and police officers are more likely to die by suicide than in the line of duty.  We have to offer more for our first responders. Nikki Penn Counseling & Consulting, PLLC specializes in helping you develop the best mental wellness program possible.

The Fake Fix

How many of us like to receive cold calls?  I would bet most of us would say we loathe them. Why is it then so many times when a department faces their most vulnerable times such as a line of duty death, suicide, or other traumatic event that a cold call is exactly what they implement?

Maybe a counselor from EAP that no one has ever met will come during roll call or sit in a room at the station offering his or her services.  Business cards and handouts might be distributed. Posters might be hung, and maybe an unwanted debrief will be offered.  And while the department means well, most times, the emergency responders are left without any real help.  Because let's be honest, seldom will you find an emergency responder who will utilize cold call efforts.  Let us help you discover what options might better fit your department. 

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We offer several trainings throughout the year. To view a list of upcoming events, click HERE
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As a licensed counselor and a past EMT, Nikki Penn has focused her career on treating emergency responders. She earned her master’s degree from Arkansas State University, is a specialized law enforcement instructor, is dually licensed in Arkansas and New York, and has taught at different EMS training programs, the Arkansas EMT Conference, PESI, the Arkansas Fire Academy Chief Fire Officer Program, the Arkansas State Fire Convention, and many fire and police departments across her state. Nikki develops and oversees mental health and wellness programs. She responds to departments in crisis after critical incidents, suicides, or when other traumatic events occur. Nikki is a certified EMDR-therapist and consultant that has developed a nationally recognized curriculum which she uses to train other therapists world-wide to be culturally competent in their work with emergency responders. She was recently published in Fire Engineering Magazine. She is the chaplain for the Arkansas Firefighter's State Ladies' Auxiliary. She has been married for almost 30 years to a fire chief who works part-time as sergeant for the local police department of her hometown. In their free time, she and her husband enjoy spending time with loved-ones, traveling, and playing with their dog, Titus.  

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