Employee Testimonials
"I truly enjoy my work at Nikki Penn Counseling because NPCAC fosters a strong sense of camaraderie among the therapists and staff. Even on challenging days, I feel engaged and fulfilled when I accomplish my tasks."
Vicki Fitterling, Billing Manager
Mission Statement:
Our mission is to promote positive change and make a lasting impact on the world around us by cultivating a culture of love, a commitment to excellence, continuous renewal, and steadfast integrity with the end goal of transforming lives, organizations, and communities, one act of love and service at a time.
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Core Values:
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Love in Action: We believe in demonstrating genuine care and compassion for one another, our clients, and our community. Our actions are guided by the principle of love, fostering an environment of support, compassion, and respect.
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Excellence with Purpose: We pursue excellence in everything we do, not for the sake of accolades or profit alone, but because we are called to do our best as stewards of our talents and resources. Our pursuit of excellence is driven by a deeper sense of purpose, knowing that our work has the potential to make a meaningful difference in the world around us.
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Integrity and Honesty: We uphold the highest standards of integrity and honesty in all our interactions, both internally and externally. Trust is the foundation of our relationships, and we are committed to transparency, ethical conduct, and accountability in everything we do.
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Continuous Renewal: Inspired by the concept of transformation and renewal, we embrace a culture of continuous learning, growth, and innovation. We encourage creativity, curiosity, and adaptability, always seeking new ways to improve and evolve as individuals and as a company.
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Hospitality and Generosity: We believe in creating welcoming environments that foster transformative connections and safety. By surpassing societal norms and expectations of warmth, kindness, and support, we strive to embody the spirit of hospitality and generosity in all our interactions in order to bring about positive change and enriching experiences.
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Service and Humility: We embrace humility as a cornerstone of our company culture, understanding that true greatness comes from serving others, and always acknowledging every good and perfect gift is from God.
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Diverse Unity: Just as the body is made up of many parts, we celebrate and value the diversity of talents, perspectives, and backgrounds within our team. We believe in fostering an environment where every individual feels empowered to contribute their unique gifts, keeping in mind that we don’t use any techniques or promote any beliefs that run contrary to scripture.
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Peaceful Resolution: Conflict is inevitable, but how we handle it defines us. We are committed to resolving conflicts peacefully, with patience, humility, and a spirit of reconciliation. We believe in open communication, active listening, and seeking mutual understanding to find constructive solutions.
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